Contact the Abacus Buddy Support Team

Need assistance? For quick help with your account, payment questions, or coaching centre inquiries, reach out through our official abacus buddy contact channels below.

Customer Support Channels

We are committed to helping parents and educators have a smooth, delightful experience with Abacus Buddy:

📧 Email Support

For account inquiries, feedback, or payment receipts:

support.promptstudioai7@gmail.com

Typical response time: within 24 hours.

📷 Instagram Direct

Follow our updates, tips, announcements, and DM us directly:

@promptstudioai.in

Direct messages answered regularly.

Frequently Addressed Inquiries

  • How do I unlock levels on a new phone? Sign in with the same Google account used during purchase on the sign-in screen.
  • How do I switch audio to Tamil? Open the Grown-ups corner in the app, solve the quick math check, and tap "Tamil audio".
  • Bulk access for coaching centres: Message us via email with your student batch count and academy details.